ICNZ Chief Executive Tim Grafton spoke to the NZ Insurance Law Association conference in Wellington today about the review of the Fair Insurance Code.
The Code is a high level a set of responsibilities that the insurer and insured have toward each other and briefly outlines complaint procedures and is binding on all members of the Insurance Council of New Zealand (ICNZ) under Rules of the ICNZ.
Mr Grafton explains the review process and areas that have been under consideration.